Return & Refund Policy

 

Return & Refund Policy

We want every customer to be happy with their order. If you aren't completely satisfied, you can return your purchase following the policy outlined below.

Return Eligibility

Please submit any return request within 30 days of receiving your package.

To be accepted for a return, products must meet all these conditions:

  • Be unused and in the same condition as when delivered.
  • Include all original packaging, tags, parts, and materials.
  • Be suitable for inspection and re-listing.

Items returned without original packaging or showing signs of damage, wear, or improper use will not be refunded.

Non-Eligible Returns

We cannot offer returns on the following items:

  • Customized or personalized items.
  • Downloadable software or digital products.
  • Gift cards or voucher codes.
  • Items marked final sale or clearance.
  • Products damaged after arrival due to customer neglect.

Cancellation Policy

You can cancel your order within 12 hours of placing it. Send us an email promptly if you want to cancel your order.

Refund Processing

Once we receive your item, our warehouse will inspect it. If approved, your refund will go back to your original payment method within 7 to 10 business days. Note that your bank may take extra time to post the credit.

Return Shipping

Customers pay for return shipping unless the product was defective, damaged, or wrong. Shipping charges are shown at checkout.

Delivery Timelines

We process orders in 2-4 business days. Delivery generally takes 7-15 business days.

Damaged or Incorrect Orders

If your package arrives damaged, incomplete, or incorrect, please hold onto all packaging and email us right away so we can resolve it.

Got questions about our Returns & Refund Policy? Reach out to us by email.